Access and Delivery Policy
- Legal name
- ATLAS COMMERCE ONLINE LIMITED
- Trading as
- Atlas Automations
- Legal form
- Private company limited by shares
- Registry
- Companies Registry, Hong Kong
- Registration no.
- 81140198
- Incorporated
- 1 September 2026
- Registered office
- Unit 903, 9/F, Cameron Commercial Centre, 458-468 Hennessy Road, Causeway Bay, Hong Kong
- Telephone
- +1 315 756 2281
- info@theatlasautomations.com
- Website
- theatlasautomations.com
1. What this covers
This policy explains how and when what you have agreed reaches you. It supplements the Terms of Service.
Everything we supply is digital or delivered remotely. No physical goods are shipped and no delivery charge is ever applied.
There is no checkout on this site. Nothing is sold at the click of a button and nothing is charged in advance. Every engagement starts with a written proposal.
2. Delivery times
Indicative lead times by type of engagement. All prices include VAT.
| Engagement | Indicative lead time | From |
|---|---|---|
| Connectors and integrations | From 7 working days | €1,200 · 14,000 kr |
| Data flow automation | From 5 working days | €690 · 8,100 kr |
| Data migration between systems | From 10 working days | €1,800 · 21,000 kr |
| Monitoring and alerting | From 4 working days | €590 · 6,900 kr |
| Technical audit of existing flows | 3 working days | €450 · 5,300 kr |
| Custom scripts and adaptations | 2 working days | €290 · 3,400 kr |
The binding date is the one written in the accepted proposal. It runs from the moment we have received the access, files and information listed there — not from the date you accepted.
3. Our own components
Where a proposal includes one of our components, it is sent to the email address named in the proposal, normally within 48 hours of the access we need. You receive the files or a download link, the documentation and the notes required to run it.
| Component | EUR | SEK | Delivery |
|---|---|---|---|
| Shop to accounting connector | €149 | 1,750 kr | By email within 48 hours |
| CRM to invoicing connector | €179 | 2,100 kr | By email within 48 hours |
| Contact sync connector | €129 | 1,500 kr | By email within 48 hours |
| Stock to marketplace connector | €199 | 2,350 kr | By email within 48 hours |
| ERP to logistics connector | €219 | 2,550 kr | By email within 48 hours |
| Web form to CRM connector | €99 | 1,150 kr | By email within 48 hours |
| Payment reminder script | €119 | 1,400 kr | By email within 48 hours |
| Supplier invoice intake script | €169 | 1,980 kr | By email within 48 hours |
| Daily figures report script | €109 | 1,280 kr | By email within 48 hours |
| Flow monitoring kit | €139 | 1,630 kr | By email within 48 hours |
| Logging and diagnostics toolkit | €89 | 1,050 kr | By email within 48 hours |
| Integration health report | €240 | 2,800 kr | By email within 48 hours |
| Written integration review | €140 | 1,640 kr | By email within 48 hours |
| Advisory session, 60 minutes | €180 | 2,100 kr | Scheduled within 3 working days |
Larger components arrive as a download link valid for twelve months rather than as an attachment. If a link expires or fails, tell us and we reissue it the same working day.
4. If nothing arrives
Check your spam folder first — a message carrying files or links is the kind that gets filtered. Then write to info@theatlasautomations.com from the address named in the proposal, and we resend the same working day.
5. Suspension of time
Delivery time is suspended by operation of law while an access credential, file or answer we asked for remains outstanding after a written reminder; during the unavailability of a third-party system essential to the work; while a request outside the agreed scope is being assessed; and in the event of force majeure.
We tell you in writing when this happens and confirm the new date. Time resumes once the cause is removed.
6. Payment
The invoice is issued after delivery, never before, and is payable within fourteen days. No deposit, advance or standing payment is requested at any stage.
In return, rights in bespoke work transfer only once the invoice is paid in full, as set out in article 7 of the Terms of Service.
7. Acceptance
You have fifteen days from delivery to tell us in writing about anything that departs from the agreed scope. We correct recognised faults free of charge. After fifteen days without written reservations, the delivery is treated as accepted.